![]() ![]() Your help and advice was NOT useful - as it puts you into a rabbit hole. I gave them the link to the download product page to show them that the product exists - and 10 minutes later they gave me back the same link telling me to download it and that they would buy it for me - but would not allow me to buy the product. They didn't understand what the non-PLUS option was. As they didn't understand my question and kept insisting that the product was on the 'product' page - and it isn't. At one point they said that they had to buy it for me. Customer Service was a dead end rabbit hole where I wasted an hour of my life trying to get the CS rep to understand that I wanted the link for the non-PLUS version of the product.
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